What is Exit Interview?

An exit interview is the last meeting between an employee and their employer when the employee leaves the company. The primary purpose of an exit interview is to gain feedback from an employee who has decided to leave a company. In addition, the exit interview format provides the opportunity to ask questions about the employee’s experience with the company and identify areas of improvement. Understanding why an employee has decided to leave can help organizations retain current employees and attract new ones.

Why is an Exit Interview Important?

Conducting exit interviews is important to gain valuable employee feedback and understand how you can improve as an organization. Employee feedback helps you understand how to retain employees better by addressing issues causing dissatisfaction. As an organization, you can grow and develop better in the areas you lack as an organization. Additionally, the feedback can help improve recruitment and onboarding processes by highlighting areas needing improvement.

How to Conduct an Exit Interview

An exit interview word format is a structured process for gathering feedback from a departing employee about their experience in the organization. This feedback can be used to upgrade the organization’s employee experience, identify areas of improvement, and assess if current policies, procedures, and practices are effective. A neutral third party, such as an HR representative or an outside consultant, should conduct exit interviews.

Steps to Conduct an Effective Exit Interview

1. Schedule the Interview

Reach out to the departing employee to set a date and time for the interview. Ensure that the interview is conducted privately and that the employee feels comfortable and safe to provide honest Feedback.

2. Prepare a List of Questions

Create a list of questions to help you understand the employee’s experience with the organization. These questions should be open-ended, non-leading, and tailored to the employee.

3. Ask Questions

Ask the employees questions that are relevant to their experience with the organization. Please encourage them to provide as much detail as possible and be sure to take notes.

4. Listen Carefully

Listen carefully to the employee’s responses and probe for more information. Show the employee that you are taking their feedback seriously and value their opinion.

5. Provide Feedback

When an executive provides feedback, the employee clearly understands why they are leaving the organization and what they could have done differently to stay. Additionally, the input can help the employee improve their performance in future roles by identifying areas where they need to develop their skills or change their behavior.

Exit Interview Format

Name: _____________________________

Employee Code: _______________________

Address For Correspondence: _________________________________

Phone No: _____________________________

Questions you can ask during an Exit interview.

1. What has been your experience in this role?

2. What do you think are the strengths and weaknesses of this organization?

3. What changes would you recommend for the organization?

4. What has been the most rewarding part of working here?

5. What challenges have you faced during your time here?

6. Is there any advice that you would like to give to the organization?

7. Is there anything that we could have done differently to make your experience better?

8. Do you have any questions for the organization?